HomeBusinessWhatsApp sets its sights on entrepreneurs, launches WhatsApp for Business

WhatsApp sets its sights on entrepreneurs, launches WhatsApp for Business

Jumia Black Friday Deals

whatsapp for business

WhatsApp is really changing the way we look at social media messaging. After introducing more than a couple of amazing changes to the instant messaging platform last year, they have started this year with another diversification in their portfolio. In short, they have now started catering to business owners with the new WhatsApp for business.

Yes, you heard that right.

It means that businesses can now take their interactions with customers off the general WhatsApp and have one dedicated to them and their goals. That makes it easier for entrepreneurs to organise their private and business contact details into different accounts. From the post that emanated from the official WhatsApp blog, here are the features to expect on the new WhatsApp for business.

1 Business Profiles

The accounts on WhatsApp for Business will have the option of providing the customers with a business profile that would be like a mini website landing page, all from the comfort of an instant messaging app. The business profile can contain details such as the official email address, name and website of the business

2 Messaging for Business

It is no secret that customers would love speedy replies to inquiries, more than the ‘wait for 12 – 24 hours’ that we have now come to be used to. With quick messaging tools to reply customers inquiries and complaints in real time, your business just got a facelift

3 Messaging Statistics

This will behave like analytics for blog posts on websites. Simply, it helps you analyse which messages get read over others, instructing you on how to structure future content.

4 WhatsApp Web

This has been around for a while even on the general WhatsApp, and it has made its way onto the Business version too. It is more professional to handle business dealings on a desktop more than on a mobile, and Facebook (owners of the WhatsApp platform) think so too.

5 Account Type

Customers will be able to differentiate between normal accounts and business account when chatting with them. As time goes on, the WhatsApp for Business will introduce a feature where businesses can get verified, cutting down the excesses of scammers who might want to use the feature negatively.

While there is a lot of excitement about the new app already, it is only available for download on Google Play in Indonesia, Mexico, Italy, the UK and US. It is expected to hit the rest of the world in the coming days.

Latest articles

Insoft unveils Assabil and weSign for Sales Force Automation and Streamlining Digital Workflow

At the GITEX Africa 2024 technology event Groupement Insoft-Saphir Systems, a leading provider of...

Top 10 Highest-Paying Careers Without a College Degree

A college degree is often touted as the key to success, but it's refreshing...

Top 20 Countries with the Least Expensive Freelancers

A study, conducted by invoicing software company Bookipi has unveiled the countries with the...

Will ChatGPT Take My Job? Expert Reveals The Five Professions At Risk

The more capable AI becomes, the more you might begin to worry about a...

Best Valentine’s Day Gifts Ideas

Looking for a great Valentine's Day gift for your loved one? You are in...

Best Web Hosting Services for Small Business in 2024

The online presence of your business is as vital as any physical storefront or...

8 Reasons to Buy the Oppo Reno 11 5G

Are you in the market for a new smartphone? Look no further than the...

More like this

Insoft unveils Assabil and weSign for Sales Force Automation and Streamlining Digital Workflow

At the GITEX Africa 2024 technology event Groupement Insoft-Saphir Systems, a leading provider of...

Top 10 Highest-Paying Careers Without a College Degree

A college degree is often touted as the key to success, but it's refreshing...

Top 20 Countries with the Least Expensive Freelancers

A study, conducted by invoicing software company Bookipi has unveiled the countries with the...